koi2000 Platform Privacy Notice

This page describes what we collect when you use koi2000 and how we keep that data protected. We at koi2000 take your privacy seriously and commit to handling your personal information in accordance with applicable data protection laws. Our privacy practices apply to all users accessing our platform from supported jurisdictions.

When you create an account on koi2000, deposit funds, or interact with our mobile app, we collect specific data required for account verification, payment processing, and fraud prevention. We do not share your data with third parties except where necessary for payment settlement or legally required disclosure. We encrypt sensitive data in transit and at rest.

Our servers may be located outside your jurisdiction. By using koi2000, you acknowledge that your data may be processed in multiple countries and agree to this arrangement. If you have questions about how we handle your information, contact our support team.

What We Collect and How We Use It on koi2000

We at koi2000 collect your name, email address, phone number, and national ID or passport details during account registration. We require this information to verify your identity (KYC compliance), prevent fraud, and comply with anti-money-laundering regulations. We also collect your date of birth and residential address to ensure you meet legal eligibility requirements in your jurisdiction.

When you deposit on koi2000 via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank Virtual Account (mobile banking, local payment, online payment, e-wallet), we record the transaction details: amount, payment method, timestamp, and transaction ID. We use this data to reconcile deposits, investigate disputes, and maintain our transaction ledger. We do not store full payment card details; instead, we record only the payment method type and final transaction status.

We collect your login activity, including device type (Android, iOS, desktop), IP address, and session duration. We use this data to detect unauthorized access, investigate account compromise, and improve our mobile app performance. If you enable push notifications on koi2000, we log notification preferences and delivery status but never store notification content on our servers.

We track your gameplay and betting patterns on koi2000 to calculate your account balance, detect problem gambling indicators, and comply with responsible operator standards where applicable. We do not sell this data to third parties. We use it internally for anti-fraud, customer support, and platform improvement only.

Your Rights and Data Retention on koi2000

We at koi2000 retain your account data for as long as your account remains active plus seven years after closure to comply with record-keeping and regulatory requirements. If you request account deletion, we anonymize your personal identifiers while retaining transaction records for legal and tax compliance purposes. You may request a copy of your personal data held on koi2000 by contacting support; we provide this in a portable format within 30 days.

We use third-party processors to help operate koi2000. Our payment gateway provider receives deposit and withdrawal details necessary to process transactions. Our email service provider receives your email address to send transaction confirmations and account notifications. Our analytics provider receives anonymized session data to help us understand koi2000 usage patterns and optimize mobile performance. We do not permit these providers to use your data for marketing or any purpose beyond their contractual obligation to us.

KYC data

Your name, national ID, and address collected during account registration on koi2000 for identity verification and fraud prevention.

Transaction data

Deposit and withdrawal records via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, local payment, online payment, e-wallet Virtual Accounts — retained for regulatory compliance.

Session logs

Your IP address, device type, and login timestamps on koi2000 used for security monitoring and fraud detection.

Gameplay history

Your account balance, bets placed, and game participation on koi2000 tracked for account management and regulatory reporting.

Cookies and Local Storage on koi2000

Our website uses cookies to maintain your login session on koi2000. We set a session cookie when you log in; this expires when you close your browser. We also use persistent cookies to remember your language preference and display settings. You may disable cookies in your mobile browser settings, though this may limit functionality on koi2000.

Our mobile app uses local storage to cache your account balance and recent transaction history. This data is stored encrypted on your device and is cleared when you log out. Local storage does not transmit data to our servers except when you actively refresh your account or initiate a transaction.

Cross-Border Data Transfer and Jurisdiction

Our servers are located in multiple jurisdictions. When you use koi2000, your data may be processed in countries outside your own. We undertake to apply the same data protection standards regardless of server location. Our privacy policy is governed by the laws of the jurisdiction in which koi2000 is licensed. If you access koi2000 from Jakarta, Surabaya, Bandung, or Medan, your data remains subject to our privacy commitments and applicable Indonesian law where it applies.

If you have a data privacy concern or wish to exercise your rights regarding information held on koi2000, contact our support team. We respond to data access requests within 30 days. If you believe koi2000 has mishandled your personal data, you may file a complaint with the data protection authority in your jurisdiction.

Changes to This Policy

We at koi2000 may update this privacy notice at any time. Material changes are communicated via email or SMS to your registered contact details. Continued use of koi2000 after an update constitutes your acceptance of the revised policy. If you do not agree with our privacy practices, you may request account closure and data deletion subject to legal retention requirements.

During periods of high demand — such as Liga 1 matches, Piala Indonesia tournaments, or holidays like Idul Fitri, Idul Adha, or Imlek — our servers may experience increased load. We maintain the same data protection and privacy standards regardless of traffic volume. Your koi2000 data is never compromised by platform congestion.